Fort Lauderdale

SUBSCRIBER REFERENCE INFORMATION

Thank you for joining us as a Season Subscriber. Your support is very much appreciated, and we are excited to present this sensational season of Broadway In Fort Lauderdale at the Broward Center for the Performing Arts.

Access to the Best of Broadway in Fort Lauderdale


BUY ADDITIONAL TICKETS

Subscribers get priority access to seats before tickets go on sale to the public.

DUE TO THE ANTICIPATED DEMAND FOR HAMILTON, SOME SPECIAL RULES AND RESTRICTIONS WILL APPLY. Subscribers will have the ability to purchase additional tickets for most shows prior to the public on-sale, however subscribers will not have access to purchase additional tickets to HAMILTON.

Subscribers will be notified of the date of the HAMILTON public on-sale.


EXCHANGING YOUR TICKETS

Broadway in Fort Lauderdale Season Subscribers have the privilege of exchanging tickets, within the same show, should a conflict arise. Click here for directions on how to exchange tickets.

IMPORTANT INFORMATION ABOUT EXCHANGES:

Unfortunately, comparable seating cannot always be guaranteed. All exchanges are subject to availability. The difference must be paid if exchanging into a higher priced seating location or performance. For the 2018/19 season or seating location and exchanges will be fee-free through all channels. Exchanges must be processed at least 48 hours prior to your performance for performances Tuesday through Saturday or by 5PM on Friday for Sunday performances.

When using your network benefits to exchange tickets into another city, the ticket exchange must be requested no later than two weeks prior to the performance in your home market. Requests after that point will not be guaranteed.

DUE TO THE ANTICIPATED DEMAND FOR HAMILTON, SOME SPECIAL RULES AND RESTRICTIONS WILL APPLY.  

INTERACTIVE SEATING MAP

Is your Adobe Flash Player up to date? It must be updated to see the interactive seating map to choose your own seats. 

When exchanging or purchasing tickets online, be sure your system is updated to use our Interactive Seat Map (map that shows you the available inventory to select locations)

UPDATE YOUR ADOBE FLASH PLAYER
UPDATE HERE

Many features in your online subscriber account like the interactive seating map depend heavily on Adobe Flash Player, and we have learned the most common fix to issue of the seating map not loading is to install, update or enable Adobe Flash Player. Keep in mind that most mobile devices and tablets are not compatible with Flash and you will need to use a desktop/laptop computer when exchanging tickets, upgrading your seats or to purchase additional seats using the interactive seating map. Additionally, we suggest clearing your web browser’s cache and cookies on a regular basis.

If your Flash Player is up-to-date and you are still experiencing issues, you may need to enable Flash Player in your browser. Choose the link below that corresponds with the browser you are using.

Steps to enable on Chrome.
Steps to enable on Firefox.
Steps to enable on Internet Explorer.
Steps to enable on Safari.



Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website at BroadwayAcrossAmerica.com/SubscriberTerms. By purchasing a Season Subscription, you agree to such Terms and Conditions. Prices, shows, artists, dates and times are subject to change at any time without notice.

When using your network benefits to exchange tickets into another city, the ticket exchange must be requested no later than two weeks prior to the performance in your home market. Requests after that point will not be guaranteed.

FEES


2018/19 Subscription Packages


The price of each full subscription seat reflects the face value of your tickets, $37 in processing fees, facility fees totaling $31.75 for 6 show packages or $37 for 7 show packages, all applicable taxes, and, if applicable, the Broadway Premiere or JETBLUE FLIGHT DECK ON THE CLUB LEVEL subscription fees noted below. Prices, shows, dates, schedules, venues and artists are subject to change without notice. Depending on production requirements, seating may occasionally become available in the orchestra pit without notice. Season Subscriptions and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website BroadwayAcrossAmerica.com/SubscriberTerms. By purchasing a Season Subscription, you agree to such Terms and Conditions.

Subscriptions in the JETBLUE FLIGHT DECK ON THE CLUB LEVEL include an additional $70 per ticket per show fee. TheJETBLUE FLIGHT DECK ON THE CLUB LEVEL experience includes: complimentary valet parking, private lounge access, premium open bar, plentiful hors d’oeuvres, extra-plush theater seats and desserts and coffee. The JETBLUE FLIGHT DECK ON THE CLUB LEVEL fee is retained 100% by the Broward Center for the Performing Arts to cover the cost of these benefits, which are available only to JETBLUE FLIGHT DECK ON THE CLUB LEVEL ticket holders.

Broadway Premiere subscriptions (Orchestra Rows D-X, Orchestra Boxes and Mezzanine Rows A and B) include a $100 fee for each subscription seat purchased. Broadway Premiere Subscribers receive priority access to premium seat locations, available only to these Subscribers, prior to seats being placed on sale to the general public. Additional benefits, such as parking discount, concessions discounts, and a concierge hotline for tickets in New York are included in the Broadway Premiere package.

THEATRE POLICIES

LATE ARRIVALS

Please arrive on time out of courtesy for the performers and your fellow audience members. Arriving late may result in seating holds or alternate seating within the theatre. Admission or re-admission of latecomers is ultimately subject to the producers’ discretion and guidelines for each individual show.

TICKETS FOR CHILDREN

A ticket must be purchased for every person attending the show, regardless of age. Parents should use discretion when deciding what shows are appropriate for their children.

ACCESSIBLE SERVICES

Accessible seating, assistive listening amplification system, and American Sign Language interpretation are available. Assistive listening devices will be available for use at the concierge desk at Broward Center for the Performing Arts. For more information, please contact 954.522.5334 or click here.

EMERGENCY CONTACT

If you have an emergency issue that needs to be addressed prior to a show, and outside of our normal business hours, please contact the venue. Broward Center for the Performing Arts emergency phone line is 954.468.3338. Anyone calling the theatre in an emergency must know your name and seat location, so please be sure to leave this information with family or babysitters.

CHANGE OF ADDRESS

We want to make sure you continue to receive important information on a timely basis. In order to ensure the security of your account all changes must be submitted in writing. There are a few easy ways to make changes to your phone, address, or e-mail:

1. Log in to the Subscriber’s online account at BroadwayInFortLauderdale.com. Under the “Subscriptions” tab at the top of the webpage, select “Manage My Tickets” and login using your account ID/e-mail address and password.

2. E-mail FortLauderdaleService@BroadwayAcrossAmerica.com with your account number, old address, new address, and phone number.

3. Mail your updated information along with your account number to:
Broadway Across America
Attention: Customer Service
729 7th Avenue, 6th Floor
New York, NY 10019

LOST TICKETS

If you have purchased from an authorized ticket source, such as www.browardcenter.org, www.fortlauderdale.broadway.com, or the Broward Center's AutoNation box office, we have a record of your sales transaction and can accommodate you. Should your tickets become lost or stolen, please contact us immediately at 800.764.0700 (M - F, 9AM – 5PM), so we can arrange to have your tickets reprinted for you. If you are at the theatre, go to the Broadway Across America box office window and they will be able to assist you. For the security of your account, lost or stolen reprints will not be mailed or emailed. They will be held at Will Call for pickup an hour before your scheduled performance. Proper ID is required. Please note, lost tickets cannot be exchanged.

TERMS AND CONDITIONS

Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website at BroadwayAcrossAmerica.com. By purchasing a Season Subscription, you agree to such Terms and Conditions. We do not support the reselling of these tickets above face value through any means other than through authorized reselling programs of Broadway Across America®. Doing so will constitute a breach of these Season Subscription Terms and Conditions and Account Holders who violate this rule may be subject to revocation of their purchasing status and seats.

When reviewing prices listed on your tickets, they will not add up to the total amount paid. Ticket prices listed do not include season handling fees or Patron Club per subscription seat fees. Due to the nature of live entertainment; prices, dates, times, venues, artists and on sale dates are subject to change without notice.

NETWORK BENEFITS

The Broadway Across America® network spans dozens of cities across North America, and you have the flexibility to exchange your tickets to another show or purchase tickets to Broadway shows in different cities. For more details, please call the Broadway Across America® National Service Line at 877.783.4847 (M - F, 9AM – 5PM).


SHOW INFORMATION

We're saving seats for you! Season Subscribers have the ability to buy tickets before they go on sale to the public to secure the best seats. Keep a lookout for Subscriber additional offers in your email inbox or call the Season Hotline at 800.764.0700 (M - F, 9AM – 5PM) to add seats to your account. Buy before the public on sale to secure the best seats.


Click this link for information on each show including buzz, photos and synopsis https://fortlauderdale.broadway.com/shows/tickets/

When using your network benefits to exchange tickets into another city, the ticket exchange must be requested no later than two weeks prior to the performance in your home market. Requests after that point will not be guaranteed.

PARKING

As a Season Subscriber, you are entitled to purchase a season parking voucher at a reduced rate.

Parking Passes are now available for the 2018/19 season. Please Call our Season Hotline 800.764.0700

Set Up My Mobile Tickets

  1. In your mobile device browser, go to BroadwayinFortLauderdale.com
  2. Find the SUBSCRIPTIONS tab at the top and click MANAGE MY TICKETS.

  3. In the bottom right hand corner click ‘MOBILE SITE to switch.


  4. Log into your account by entering an account number/e-mail address and password.


  5. Click on your upcoming event or select VIEW ALL at the bottom of your list of Upcoming Events.


  6. Check the Box for the specific performance.


  7. Review your choice and click on the box.


  8. Depending if you are on Android or iPhone this is what each will look like:
    ANDROID


  9. iPHONE


  10. iPhone users are able to ADD TO PASSBOOK and this is what they will get.


Log in to Manage My Tickets

OPT IN TO MOBILE ALERTS

Sign up to receive messages with us! Click the button below to sign up to be notified via text message when emergencies happen or important dates arise. All you need is the email address associated with your subscription account and a mobile cell phone!


SIGN UP

Sign up to receive text messages with us by visiting BroadwayAcrossAmerica.com/SMS. You may receive up to eight (8) messages per month. To stop receiving messages, participant can text "STOP" to 98693. Message and data rates may apply.

You consent to receive text messages by automated means. Signing up to receive text messages is not a condition of purchase. Please review our additional Terms and Conditions. For more information about how we manage your personal information, see: http://www.broadwayacrossamerica.com/privacy.html.

Our Mobile Alerts number is 98693.
Save our number to your mobile phone. That way, you'll know it's from us when we reach out.

Please note: if your Subscriber Account holds more than one email address or mobile phone number listed, only the first email address/mobile phone number signed up will be able to opt into the Mobile Alerts Program.


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